Last Updated: 20/06/2025
Company: Avanti Aesthetics Academy Ltd (trading as Avanti Aesthetics)
Website: https://avantiaesthetics.co.uk
Address: 140 New Cavendish Street, London W1W 6YE
Phone: +44 (0) 207 096 1088
1. Information We Collect
We collect the following personal data to provide our aesthetic treatments:
- Identifiers: Full name, date of birth.
- Contact Details: Email, phone number, address.
- Medical Information: Health history, treatment consent forms.
- Treatment Records: Photos (before/after), procedure details.
- Technical Data: Website cookies (see Section 7).
Payment Information: We process payments via third-party providers but do not store card details.
2. How We Collect Your Data
- Booking Channels: Online (website), phone, or in-person.
- Appointments: Medical history and photos are collected during consultations.
- Automated Tools: Website cookies (e.g., analytics).
3. Legal Basis for Processing
We process your data under:
- Contractual Necessity: To deliver treatments safely.
- Legal Obligation: Retaining medical records (11 years or until age 25).
- Consent: For photos and marketing communications.
4. How We Use Your Data
- Book and manage appointments.
- Provide personalised, safe treatments.
- Process payments (via third-party gateways).
- Send appointment reminders.
- Marketing (only with opt-in consent).
We do not use automated decision-making or profiling.
5. Data Sharing & Security
- Third Parties: Patient data is stored in Pabau (UK-based clinic software). No data is transferred outside the UK/EU.
- Security: Pabau’s encryption and access controls, supplemented by staff GDPR training.
6. Data Retention
- Medical Records: 11 years or until patient turns 25 (whichever is longer).
- Marketing Data: Until consent is withdrawn.
7. Your Rights
You may:
- Request access, correction, or deletion of your data.
- Withdraw marketing consent (via email unsubscribe or written request).
- Complain to the ICO (ico.org.uk).
To exercise rights, contact:
Email: [email protected]
Post: 140 New Cavendish Street, London W1W 6YE
8. Marketing & Opt-Out
- Promotional emails/SMS are sent only with consent.
- Unsubscribe via email links or by contacting us.
9. Additional Policies
- CCTV: Used at our premises for security (signage displayed).
- Minors: Not permitted in the clinic.
10. Cookies & Tracking
Our website uses cookies for functionality and analytics. Manage preferences via your browser or our cookie banner.
11. Data Breaches
We will notify the ICO and affected individuals within 72 hours if a breach risks your rights.
Contact Us:
For data requests or questions:
📞 +44 (0) 207 096 1088
📧 [email protected]
